Privacy Policy

Blue Hills Environmental Association, Inc.
Privacy Policy

Effective Date: Jan 1, 2026

Blue Hills Environmental Association, Inc. (“Blue Hills,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following types of information:

  • Name, address, and contact information (including phone number and email)
  • Service-related information (such as service address, container type, and service schedule)
  • Communications between you and Blue Hills, including SMS messages, photos, or location information you provide

2. How We Use Your Information

We use your information to:

  • Provide and manage waste collection services
  • Send service-related communications, including service delays, schedule changes, and account notifications
  • Respond to customer inquiries and service requests
  • Improve our operations and customer service

3. SMS Communications

If you provide your phone number, you may receive text messages related to your service. These messages may include service alerts, reminders, and responses to inquiries.

Message frequency varies based on service activity. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only as necessary to:

  • Provide services (e.g., payment processing providers)
  • Comply with legal obligations
  • Protect our rights and operations

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain information only as long as necessary to provide services and comply with legal obligations.

7. Your Rights

You may contact us to:

  • Update your contact information
  • Request removal of your phone number from SMS communications
  • Ask questions about how your information is used

8. Contact Information

Blue Hills Environmental Association, Inc.
74 N Main Street, Suite #3

Eagar, Arizona 85925-9713
(928) 333-1628
roundvalley@bluehillsenvironmental.com

Or

Blue Hills Environmental Association, Inc.

140 W Cleveland Street

P.O. Box 175

St. Johns, Arizona 85936-0175

(928) 337-2357

stjohns@bluehillsenvironmental.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.